Rather than escalating disputes through adversarial processes like litigation, mediation provides a collaborative, private, and often more affordable alternative. This article demystifies mediation by explaining what it is (and what it isn’t), highlighting key principles like neutrality, empowerment, and confidentiality. You'll explore different mediation styles—from facilitative to transformative—and learn how professional mediation services can address disputes ranging from divorce and custody to business and community matters. If you're considering mediation in Western New York, understanding the process is the first step toward meaningful resolution.